Lullify support
We’re here to help.
For account, subscription, generated-content, or technical questions, email us with the email address associated with your Lullify account.
Common questions
How do I restore a subscription?
Open the paywall in Lullify and select Restore Purchases. Apple will restore an eligible subscription for the Apple ID currently signed in on your device.
How do I delete my account?
In Lullify, go to Settings → Account → Delete Account. The confirmation explains that the action permanently deletes your account, cloud data, and local songs.
Why didn’t my song generate?
Check your connection, then try again with a shorter or more specific prompt. If the issue continues, email support with the time of the error and a screenshot of the message.
What should I include in a support request?
Please include your Lullify account email, device model, iOS version, a concise description of the issue, and screenshots if available. Do not include passwords or other sensitive credentials.
Privacy request? For data access, correction, deletion, or privacy questions, email support@lullify.app with “Privacy Request” in the subject.